What Personal Information Do We Collect?
Our privacy policies and procedures only apply to personal information about identifiable individuals. They do not apply to business information. Personal information does not include the name, title, business address or telephone number of an employee of an organization.
When using the website, you may be asked to provide, or you may choose to provide us with or upload, certain personally identifiable information about yourself (“Personal Information”), including but not limited to, your name, email address, physical address and telephone number. You may also choose to provide us with or upload, certain personally identifiable information about a third party (“Third Party Personal Information”) to facilitate our delivery of products or services to you.
We may also collect non-personally identifiable information, such as internet protocol host address, pages viewed, browser type and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”).
How Do We Collect Your Personal Information?
Generally, we collect your Personal Information from you directly when you interact with us about a product or service. We collect Third Party Personal Information directly from you to assist us in delivering our products and services to you.
How Do We Use Your Personal Information?
Generally, we use your Personal Information in order to foster a positive customer experience, to administer customer accounts, to establish and manage customer relationships and other commercial relationships, to manage customer communications, to evaluate customer satisfaction and to deliver the products and services we offer either alone or in conjunction with third parties.
We may also use your Personal Information we gather to inform you of other products or services available from Lex Cortex or its affiliated companies or to contact you about your opinion of current products and services or potential new products and services that may be offered.
We use Third Party Personal Information, limited to the extent required to facilitate the functionality of our products and services provided to you.
Disclosure of Your Personal Information
Some of our services are offered in conjunction with affiliated third parties. We may disclose your information to third party service providers as necessary for them to provide service on our behalf. Some service providers may be located outside of Canada where Personal Information or Third Party Personal Information may be subject to the laws of those jurisdictions. Unless disclosed otherwise at the time of collection, we do not share any Personal Information or Third Party Personal Information you submit through our website with any unaffiliated third party, unless it is necessary to respond to your inquiry, or to comply with applicable law.
We may also share Aggregate Information about visitors to our website with our clients, partners and other third parties so that we may understand the kind of visitors using the website and how those visitors use the website.
Security of Your Personal Information
We have reasonable policies and procedures in place to protect Personal Information and Third Party Personal Information from loss, unauthorized access, modification or disclosure. In addition, we operate out of secure premises and have implemented technological safeguards to prevent unauthorized computer access. We employ safeguards appropriate to the sensitivity of your Personal Information and Third Party Personal Information; however, we cannot guarantee that any information provided to us will be free from unauthorized access by third parties, such as hackers, who seek to overcome these security measures. Your continued use of this website and the provision of any Personal Information or Third Party Personal Information to Lex Cortex constitutes your acknowledgement and assumption of this risk.
Access to Your Personal Information
You may ask for access to review, update or correct any Personal Information that we hold about you or determine how we collected the information, how we are using it, and to whom we have disclosed it. Your request for access must be in writing, and should be sent to our Privacy Officer. In certain circumstances we may be unable to provide access to some or all of the information that we hold about you. If we are unable or not permitted by law to provide you with access, we will provide you with an explanation.
Privacy and Our Website
Third Parties - We may monitor traffic patterns, website usage and other related information on our website in order to optimize our web service. We may provide Aggregate Information to third parties on an anonymized basis that does not include Personal Information or Third Party Personal Information.
Questions or Concerns
If you have any questions or concerns please contact our Privacy Officer at the address set out below. We consider all privacy concerns seriously. We will investigate any concern and seek to resolve it within a reasonable time.
NoticeConnect, Attn: Privacy Officer
10th Floor, Suite 1002
10 Dundas St East
Toronto, ON M5B 2G9
Telephone: 1 (866) 577-8509
Fax: (437) 886-7638
Personal information is defined as any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s name, contact information, opinions, social status and family relationships. Exceptions include business-related information and certain publicly available information such as business address, name, title, and fax. Where an individual uses his or her home contact information as business contact information as well, we consider that the contact information provided is business contact information.
We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate. Our users are given opportunities to choose how often and in what way they wish to hear from us.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.